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ARE THE JEWELLERY PIECES REAL GOLD/SILVER?

 

NO, ALL JEWELLERY PIECES ARE PLATED AND WILL NOT TARNISH PROVIDING YOU FOLLOW THE AFTERCARE GUIDELINES.

HOW LONG DOES DELIVERY TAKE?

DELIVERY TIMES ARE SET OUT BELOW:

- UK ROYAL MAIL STANDARD TRACKED SERVICE ( 2-5 WORKING DAYS )

 

- UK ROYAL MAIL EXPRESS TRACKED SERVICE ( 1-2 WORKING DAYS )

 

- EUROPE; PARCELFORCE TRACKED SERVICE ( 5-7 WORKING DAYS )

 

- REST OF THE WORLD; PARCELFORCE TRACKED SERVICE ( 7-10 WORKING DAYS )


 

A SIGNATURE WILL BE REQUIRED UPON DELIVERY.

PLEASE ALLOW THE RELEVANT TIMEFRAME TO RECEIVE YOUR ORDER FROM DISPATCH, YOUR TRACKING REFERENCE WILL BE PROVIDED VIA EMAIL.

DO YOU DELIVER TO MY COUNTRY?

WE DELIVER WORLDWIDE, PLEASE NOTE THAT ALL TRANSACTIONS ARE SUBJECT TO FRAUDULENT CHECKS.

THESE CHECKS CAN LAST ANYWHERE FROM 24-48 HOURS BEFORE YOUR ORDER IS DISPATCHED. PLEASE KEEP THIS IN MIND FOR YOUR DELIVERY TIMEFRAME.

I'VE LOST MY RETURNS FORM, HOW DO I GET ANOTHER?

 

PLEASE GO TO THE DELIVERY AND RETURNS PAGE; FOR THE LINK TO DOWNLOAD.

WILL ITEMS BE RESTOCKED?

TO ENSURE EXCLUSIVITY; EVERY PRODUCT HAS LIMITED STOCK.

UNFORTUNATELY, WE DO NOT RESTOCK ONCE SOLD OUT HOWEVER WE MAY INTRODUCE ANOTHER VARIATION OF SAID PRODUCT IN THE FOLLOWING COLLECTION.

WHAT ABOUT SUSTAINABILITY?

OUR AIM IS TO BE COMPLETELY PLASTIC FREE IN TERMS OF PACKAGING BY THE END OF 2020. HOWEVER PLASTIC/RECYCLED  PADDING WILL BE USED WHERE NECESSARY TO PROTECT YOUR ORDER.

I'D LIKE TO COLLABORATE, HOW CAN I GET IN CONTACT?

 

FOR ALL PRESS/MEDIA COLLABORATION QUERIES, PLEASE EMAIL HELLO@HOUSEOFMIAN.COM

FAQS

 HOUSE OF MIAN 2018 - 2020 © ALL RIGHTS RESERVED

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